TCS of Miami, LLC (“us,” “we,” “TCS of Miami”, or “Company”) respects and takes seriously the privacy of the users who provide information to us through our website www.TCSofMiami.com (the “Site”), through our related application (the “App”) or through events and other services connected to the TCS of Miami brand.  This Privacy Policy explains how we collect, use, share and protect personal data (“Personal Information”) that we receive from our users (“you,” “your,” or “Users”).

This Privacy Policy applies to persons anywhere in the world who may access the Site or use the App.  By accessing, viewing or using the Site, the App or other services, you agree to be legally bound by this Privacy Policy in full.  If you do not wish to provide Personal Information or be legally bound by this Privacy Policy, you are not authorized to use the Site or the App. Accessing the site will constitute agreement with our Privacy Policy.

Residents of the European Economic Area (“EEA”), which includes the member states of the European Union (“EU”), residents of the United Kingdom (“UK”) and residents of Switzerland, should consult the sections of this policy relating to the “Rights of EEA, UK and Swiss Residents” and “International Data Transfers” for provisions that may apply to them.

California residents should consult the section titled “Your California Privacy Rights” for rights which apply to them.

In general, we collect Personal Information from you when you view, access, use or register through the Site or the App or use or login to your account to use services offered by us (collectively, “Services”).  These Services include making connections in the propertyinvestment world and providing insights about property investment through educational and interactive content. The Services also may assist you in making purchases of property either directly or indirectly, and will continuously expand to meet the evolving needs of the propertyindustry and our user base.  Your sharing of certain Personal Information about you, as described below, is required for you to access or use the Services.

The Company reserves the right to modify, change, or replace this Privacy Policy at any time by updating this document. You agree to be bound by the most recent version of the Privacy Policy available on the Site. By using or accessing the Site, you signify that you have read, understand and agree to be bound by this Privacy Policy. The date of the last modification will be displayed near the top of the Privacy Policy. It is your obligation to ensure that you have read the most recent version of the Policy.

1. INFORMATION COLLECTED

We collect Personal Information about you when you visit the Site or use the App for our Services or when you provide us directly with such information.  “Personal Information” is information that may be used to directly or indirectly identify you, including your name, email address, physical address, profile photo, phone number, username, location or other information about you, including your preferences, price range and taste in property or property styles.  The majority of such Personal Information is collected by us to provide you with the Services and will be contained on your profile, along with information about the services that you select.  If you provide us with Personal Information, some of this Personal Information will be required if you wish to use the Services.

We may collect the following Personal Information from users in the following manner:

We regularly receive and store any information you enter on the Site or the App, whether it be through filling out a form or signing up for the Services. This information may be displayed on your profile.  You may elect to not provide certain information, but such an election may prevent you from taking advantage of and accessing many of the features of the Services. We use the information that you provide for purposes such as responding to your communications and/or requests, customizing your future experiences or the Services, improving our Services, providing the Services, including interacting with third parties needed to provide the Services, and communicating with you in other ways. We may also use the Personal Information and data gathered to create and use non-identifying intelligence and data trends, including but not limited to matching logic around property and/or investment preferences to help improve our services and to provide insights to relevant partners.

The types of Personal Information which may be collected through your use of the Site or App are described above.  You voluntarily provide the above Personal Information to us when you enter such information to obtain the Services.

Upon your use or interaction with the Site or the App, we automatically receive and store certain types of information.

Regardless of whether you submit information to us, we and third parties performing services for us may send one or more “cookies” to your computer when you use the Site.  Cookies are small text files placed on your web browser when you visit our Site that store information on your computer, such as your Site preferences.  We use cookies when you sign in to keep track of your personal session.  We also use cookies to track your activity on the Site as a unique person.  For security purposes, all of this information is stored in encrypted form.  This data may be used for analytical purposes, advertising campaigns and to provide information about property and/or investments for marketing purposes, including by third parties.

You can set your web browser to inform you when cookies are set, or to prevent cookies from being set altogether.  Please note, however, that if you decline to use cookies, you may experience reduced functionality and slower site response times.

We or our service providers, including Google Analytics, may also collect web surfing data related to your use of the Site.   Such information may include: your Internet Protocol (IP) address, browser type, and internet service provider (ISP); your operating system; which of our web pages you access and how frequently you access them; referral or exit pages; click stream data; and the dates and times that you visit the Site.  This data may be collected using cookies, web beacons, page tags or similar tools.  As with cookies, the web surfing information is anonymous, “click stream” transactional data that is not associated with any users as individuals.

Web surfing data and similar information, including information obtained through your use of the App, may be aggregated for administrative purposes.  We may, for example, use this aggregated information in the administration of the Site and the App to improve their usability and to evaluate the success of particular marketing and advertising campaigns, search engine optimization strategies, and other marketing activities.  We also use it to help optimize the Site and the App based on the needs of our users.

2. CHILDREN

We do not knowingly collect Personal Information from any person under the age of 18. If you believe we have collected Personal Information from a child, please contact us immediately via email at support@TCSofMiami.com.

3. SHARING AND USE OF PERSONAL INFORMATION

We do not sell, trade, or license Personal Information for marketing purposes.  We do, however, work with a number of trusted partners who perform vital functions as part of our operations.  We do not share your Personal Information unless it is necessary to fulfill our responsibilities, including providing the Services to you.  Personal Information is shared with these third parties only to the extent necessary for us to process the transactions you initiate or perform other specific services.

Our partners are legally required to keep your Personal Information private and secure.

We may share your Personal Information with law enforcement or other government agencies as required by law or for the purposes of limiting fraud. We reserve the right to disclose your Personal Information when we believe that disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order or legal process. We further reserve the right to disclose any of your Personal Information that we believe, in good faith, is appropriate or necessary to take precautions against liability, to investigate and defend against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Site or our services, or to protect the rights, property or personal safety of the Company, its users, or others.

In some instances, we may use certain Personal Information which you input while registering or signing up to provide you with news, offers, updates, sweepstakes or contests. If you wish to opt out of receiving such offers and/or materials, please email your desired request to opt out to: support@TCSofMiami.com.

We may also share your Personal Information with our subsidiaries, joint ventures, or other companies or entities which fall under common control. In the event of a corporate transaction, such as divestiture, merger, consolidation, or asset share, your Personal Information may be included among the assets to be transferred in such a transaction.

If you use our Services, we may use your Personal Information to send you communications regarding our Services and the Platform.  We may also send communications providing customer support, or responses to questions regarding the operation of the Services.  Generally, you may not opt out of such emails but you may opt out of marketing communications.

4. CAN-SPAM Act

In accordance with the CAN-SPAM Act. You may opt out or unsubscribe from certain communications from us. At any time, you may email a message with “unsubscribe” or “opt out” in the subject line of your email sent to support@TCSofMiami.com.

5. THIRD PARTY LINKS

You may encounter links to third party websites, videos, pictures, and applications (“Third-Party Links”) when using the Services. We cannot control the content on these Third-Party Links and we can make no guarantees as to the protection and privacy of any information which you submit to these Third-Party Links.  Please exercise caution when accessing Third Party Links.  For further information regarding such links, including on real estate properties, please see our Terms and Conditions of Use.

For Third-Party Links the following will apply: (i) we do not make any representation or warranty, expressed or implied, as to the appropriateness, accuracy, suitability, quality, availability or completeness of any information, data or services provided by such third-party website(s); (ii) we are not responsible for the acts or omissions of such third-party companies or for any information, services, data or content they may provide; and (iii) the links to the third-party websites are provided for your information and convenience only and are not an endorsement of those third-party companies or the content of their websites.

6. SECURITY

We use commercially reasonable or customary industry methods of protecting your Personal Information. Nevertheless, we cannot guarantee the safety or security of any Personal Information. Further, transmission of Personal Information cannot be made completely secure. For that reason, you agree to transmit Personal Information to the Company solely at your own risk.  If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at support@TCSofMiami.com.

7. DELETING YOUR INFORMATION

If you have provided us directly with your Personal Information and want us to delete it, please contact us at support@TCSofMiami.com with your request.  We will take steps to delete your information as soon as we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

8. PERSONAL INFORMATION RETENTION

We retain the Personal Information we receive as described in this Privacy Policy for as long as you or a Third Party uses the Services or as necessary to fulfill the purpose(s) for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

9. YOUR RIGHTS AND OBLIGATIONS

All other terms governing this Privacy Policy shall be those set forth in our Terms of Use which are incorporated herein by this reference.

We ask that you keep the Personal Information that you directly provide to us current and that you correct any information you have provided to us by contacting us at support@TCSofMiami.com.  You represent and warrant that all Personal Information you provide to us is true and correct and relates to you and not to any other person.

If you have questions or comments about this Policy, please contact us at support@TCSofMiami.com with “Privacy Policy” in the subject line of your email.